Hotline Customer Service Representative

$600-800[Monthly]
RemoteFull-time1-3 Yrs ExpEdu not required
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
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Remote Details

Open CountryPhilippines, USA

Language RequirementsEnglish

Job Description

English LanguageCustomer ServiceProblem SolvingTechnical SkillsCall CentreStrong Work Ethic

Description

We specialize in outdoor security cameras and hunting cameras. We are now in urgent need of recruiting after-sales representative, who is responsible for answering phone calls and handling after-sales issues. This job is full time ONLY. Our products have a certain level of technical difficulty, but we will provide necessary training before you start work.


Since our customers are mainly from the United States, the working time will be 9:00AM-6:00PM ET, Monday to Saturday. Then the Philippine time is from 9:00PM to 6:00AM.

Requirement

1. Able to speak in English with great active listening skills.

2. Interested in consumer electronic products.

3. Must be able to handle customers with great communication skills and engages with them pro-actively.

4. Make follow-up call to determine whether the raised concern is resolved or not.

5. Available from 9:00PM to 6:00AM, Philippines time.

Annie Zheng

HR ManagerLYKUS TECH CO., LTD

Active this week

Posted on 18 November 2024

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