Community Operations Specialist

$2-2.6K[Monthly]
RemoteFull-time1-3 Yrs ExpEdu not required
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Remote Details

Open CountryChina

Language RequirementsEnglish, Chinese

Job Description

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User growthevent operations

Description

  1. Based on common operational channels such as Discord and Telegram, responsible for the establishment, management, and operation of the developer community, building the community structure and tool system according to different stage goals (e.g., authentication, role settings, channel permissions, product integration bots). Accountable for the number, activity level, and conversion rate of community users, possessing a deep understanding of user sentiment and maintaining user reputation;
  2. Formulate the overall framework and mechanisms for the operation of the developer community, plan original activities to energize the community, guide user engagement and self-propagation, and expand the community's influence;
  3. Serve as a bridge between the company and developer users, maintaining open communication between the team and the community, organizing user feedback and public opinion data to analyze core user demands;
  4. Responsible for planning global marketing activities for the developer community, enhancing users' positive perception and willingness to engage, establishing relationships with more Web3.0 ecosystem projects, communities, universities, and other stakeholders to promote developer user growth.
  5. Track and analyze user data and market trends within the Web3 developer community, making timely adjustments to community operation strategies and activity plans.

Requirement

  • Strong interest in crypto/web3, with a foundational understanding of blockchain technology gained through self-study; candidates looking to develop their career in this field are preferred;
  • Over 1 year of experience in blockchain community operations, with prior experience as a core admin in a Discord community of over 10,000 members preferred; good English language skills and international background are a plus;
  • Able to set community operation goals based on overall strategy and construct a community operation framework on the basis of goal breakdown;
  • Familiar with different user profiles and characteristics in Web3, understanding the core concepts of user acquisition, conversion, and virality;
  • Skilled in communication analysis, able to quickly capture market trends and generate content, with a sensitivity to data and a certain level of data analysis capability;

Proficient in user communication, with strong event planning and written organization skills.

Fu Bella

HR ManagerBest Web3

Active this week

Posted on 30 August 2024

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