We are seeking a skilled and motivated Mid-Level B2B Systems Engineer to join our dynamic IT team.

The ideal candidate will possess experience in B2B support and be proficient in using Axway B2Bi and IBM Sterling. This role entails designing, implementing, and maintaining B2B integration solutions to support our business operations and ensure seamless data exchange with our partners.

Key Responsibilities:

B2B Support:

• Continuously monitor the performance of B2B systems to ensure optimal operation.
• Conduct regular health checks to proactively address potential issues.
• Provide technical support to internal and external stakeholders, addressing and resolving B2B-related issues promptly.
• Maintain detailed logs and documentation of issues and resolutions to facilitate knowledge sharing and continuous improvement.

Solution Design and Implementation:

• Design and implement B2B integration solutions using Axway B2Bi and IBM Sterling.
• Develop and configure maps, workflows, and processes to facilitate seamless data exchange.
• Collaborate with business partners and internal teams to gather requirements and translate them into technical specifications.

Documentation and Training:

• Create and maintain comprehensive documentation for B2B processes, configurations, and procedures.
• Conduct training sessions for team members and end-users to ensure effective use of B2B systems.
• Develop user guides and technical manuals to support ongoing education and reference.

Continuous Improvement:

• Identify opportunities for process improvements and implement enhancements to optimize B2B operations.
• Stay updated with industry trends and advancements in B2B technologies.

Education:

Bachelor’s degree in computer science, Information Technology, or a related field.

Experience:

• 3-5 years of experience in B2B Support
• 2-3 years of experience in EDI Map Development
• Proven experience with Axway B2Bi, IBM Sterling Integrator, IBM Sterling File Gateway

Technical Skills:

• Solid understanding of B2B concepts.
• Familiarity with B2B business processes, including order management, customer onboarding, and partner integrations.
• Knowledge of transfer and message protocols such as FTP, FTPS, SFTP, HTTPS, and AS2.
• Strong knowledge of EDI standards (e.g., ANSI X12, EDIFACT), transaction types, and data formats (EDI, XML, and flat files).
• Hands-on experience with Unix/Linux operating systems and scripting
• Proficiency in SQL.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Capable of working both independently and collaboratively within a team.
• Quick learner with a strong aptitude for adopting new technologies and tools.
• Flexible and adaptable to shifting responsibilities and changing priorities in the workplace.
• Readily adapts to new responsibilities or changes in assignment