Alorica Call Center Agent

Call Center Agent

Alorica

R$1.9-2.4K[Bulanan]

Di tempat - Kota QuezonTidak Perlu ExpSMA/SMAPenuh waktu

Deskripsi Pekerjaan

Keterangan

Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer complaints and issues effectively.
Maintain detailed records of customer interactions.
Collaborate with team members to improve service quality.
Follow company policies and procedures consistently.

Persyaratan

Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
Experience Level: Previous experience in a call center or customer service role preferred.
Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
Working Conditions: Office environment, shift work may be required, including evenings and weekends.
Qualities and Traits: Patience, empathy, strong work ethic, and adaptability.

Bahasa InggrisLayanan PelangganPenyelesaian masalahPemain Tim

Preview

Edilbert Balla

Sourcing AssociateAlorica

Aktif hari ini

Lokasi Kerja

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Diposting di 02 June 2025