Customer Service Supervisor

Risewave Consulting Inc.

R$3.2-4.1K[Bulanan]
Di tempat - Baguio<1 Tahun KedaluwarsaS1Penuh waktu
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Deskripsi Pekerjaan

Keuntungan

  • Penghargaan Karyawan

    Bonus Kinerja

  • Manfaat yang Diamanatkan Pemerintah

    Gaji Bulan ke-13, Dana Pag-Ibig, Kesehatan Phil, SSS/GSIS

  • Waktu Istirahat & Cuti

    Cuti sakit, Cuti Liburan

  • Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTools laser cutting and engraving products.
  • Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.
  • Monitor and follow up on customer feedback to ensure complete resolution of service-related concerns.
  • Build and maintain positive customer relationships to enhance overall satisfaction and loyalty


Requirements:

  • Proven experience in BPO customer service or support (min. of 6 months for Representatives and at least 3 years for Team Lead role)
  • Strong verbal and written English communication skills
  • Comfortable handling calls, emails, and live chats
  • Good problem-solving and active listening skills
  • Willing to work night shifts, weekends, or holidays
  • Ability to work in a fast-paced, team-oriented environment


Work details:

  • Work location: Tuba, Benguet, Philippines
  • Work setup: Full-time onsite
  • Work schedule: Night shift


We offer free accommodation for selected candidates who are open to relocate!

Preview

Gianne Nunez

RecruiterRisewave Consulting Inc.

Tingkat respons yang tinggi

Lokasi Kerja

La Trinidad. La Trinidad, Benguet, Philippines

Diposting di 29 September 2025

Risewave Consulting Inc.

101-500 Karyawan

Sumber Daya Manusia

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Staffing and Recruitment

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