Key Responsibilities:

• Supervise and coordinate the daily activities of the sales team.
• Set and track sales targets for the team.
• Provide training, guidance, and performance feedback to sales staff.
• Monitor team performance and report on metrics.
• Handle customer complaints and queries professionally.
• Develop and implement sales strategies to meet organizational objectives.
• Assist in the recruitment and onboarding of new sales team members.
• Ensure the team maintains up-to-date knowledge of products, services, and promotions.
• Maintain high levels of customer satisfaction through excellent service.
• Prepare and present sales reports to management.
• Support marketing initiatives and promotional campaigns.

Qualifications

• High school diploma or equivalent; Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven experience in sales or a similar supervisory role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire a team.
• Customer-focused with problem-solving abilities.
• Proficiency in Microsoft Office and CRM software.