We’re looking for a Store Supervisor who will lead day-to-day retail operations and ensure a seamless customer experience while meeting sales and inventory goals.

If you're proactive, organized, and ready to take the lead in a fast-paced retail environment — we want to hear from you!

• Supervise and guide store staff to deliver excellent customer service and achieve sales targets
• Monitor and manage store inventory; coordinate with Inventory Officer and Sales Head for stock replenishment
• Oversee daily store operations including visual merchandising, cleanliness, and organization
• Handle customer concerns and ensure a high level of client satisfaction
• Prepare and consolidate daily, weekly, and monthly sales and inventory reports
• Ensure proper execution of upselling strategies, discounts, promos, and loyalty programs
• Validate transactions and coordinate with Accounting for payment processing
• Train new staff and monitor individual performance
• Support the team in achieving overall goals
• Perform other duties as assigned by the management

• Proven experience in retail or supervisory role
• Proficient in Microsoft Office (Excel, Word) and POS systems
• Strong organizational and problem-solving skills
• Detail-oriented and highly reliable
• Excellent communication and interpersonal abilities
• Can work with minimal supervision and under pressure
• Willing to assist with physical tasks such as organizing stocks and lifting merchandise as needed