• Respond to customer inquiries via phone, email, and chat, providing exceptional service.
• Assist customers with scheduling, resolving issues, and answering questions related to products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and improve service processes.
• Participate in training sessions to improve product knowledge and customer service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: No experience required; entry-level position.
• Skills and Competencies: Excellent English language communication skills.
• Skills and Competencies: Strong customer service orientation.
• Skills and Competencies: Effective problem-solving abilities.
• Qualities and Traits: Strong team player with good people skills.
• Skills and Competencies: Familiarity with call center or back office support processes is a plus.