IT Technical Support

Strategic Networks, Inc.

R$1.5-2K[月給]
オンサイト - タギッグ1 年未満の経験大卒契約社員
共有

職務内容

説明

  • Primarily work in a call-center type of work environment.
  • Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
  • Ability to work flexible hour/s or flexible shift
  • Determines requirements and/or root cause of technical issues by working with end-user.
  • Answers inquiries by clarifying issues; researching, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers.
  • Fulfills requests by clarifying desired information; researching, locating and providing information.
  • Maintains client database by entering information.
  • Keeps equipment operational by following established procedures; reporting
  • Ensure escalation situations are managed and corrected quickly and professionally
  • Drive customer satisfaction through service excellence
  • Ensure customer calls are properly logged for continuous improvement.
  • Learn to be proficient in service and repair of all systems (current, new and updates).
  • Prepare needed daily, weekly and monthly reports.
  • Handles a team or group of engineers
  • Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker.


要件

  • Education: Bachelor degree
  • Experience level: < 1 Yr Exp
顧客関係管理英語優れたコミュニケーションスキル
Preview

Huertas Ali

HR OfficerStrategic Networks, Inc.

3日以内にオンライン

勤務地

5th Ave. 5th Ave, Taguig, Metro Manila, Philippines

掲載日 19 May 2025

類似の求人

さらに表示する

Strategic Networks, Inc.

51-100 従業人数

情報技術

採用中の件の求人を表示

報告する

Bossjobの安全に関する注意事項

海外勤務をお考えの際は下記の事項に注意して下さい。まずパスポートなどの身分証明証は不必要に提示しない。

そして下記に該当する企業を見つけた際は、 直ちに報告をお願いいたします。

  • 保証や担保を要求する会社には注意
  • 投資や資金調達を勧誘する
  • 不当な利益を得ていると思われる企業
  • 違法と思われる状況
  • その他不審に感じた場合