About the Role

• Are you ready to lead by example while keeping your hands in the action? We’re looking for a Sales Operations Supervisor / Coach to manage your own sales ops workload and guide a small team of Sales Operations Admins. You’ll spend most of your time reviewing and approving Salesforce (SFDC) quotes and bookings, while also coaching your team, resolving escalations, and driving process improvements. This is a great opportunity for someone who enjoys both individual contribution and team leadership in a fast-paced, structured environment.

What You’ll Do

• Review, validate, and approve SFDC quotes and bookings to ensure accuracy and compliance with company policies.
• Mentor, train, and support a team of Sales Ops Admins to strengthen their SFDC skills and process knowledge.
• Monitor team performance, track key metrics, and report on operational efficiencies to leadership.
• Ensure the team follows structured workflows and maintains high data integrity standards.
• Act as the first point of escalation for quote or booking discrepancies, working with sales, finance, and leadership to resolve issues quickly.
• Collaborate with leadership to identify bottlenecks and help implement process enhancements for better accuracy, efficiency, and scalability.

What We’re Looking For

• Minimum 2 years of experience in sales operations, contract administration, or a related field.
• Strong proficiency in Salesforce (SFDC), especially with quote approvals and order processing.
• Experience leading, mentoring, or training a small team is preferred.
• Excellent analytical, problem-solving, and communication skills.
• Ability to thrive in a high-volume, structured environment and manage multiple priorities.

If you’re passionate about sales operations and ready to grow as both a leader and a contributor, we’d love to meet you!

Apply now and help us drive smooth, efficient sales operations in BGC!