• Act as a key liaison between business stakeholders, IT teams, and third-party vendors/implementation partners
• Collaborate with Subject Matter Experts (SMEs) to gather and document business requirements and translate them into user stories
• Document and maintain system specifications, solution designs, and other relevant technical documentation using tools such as JIRA and internal knowledge bases
• Provide application support for internal and external users, including troubleshooting and estimating configuration efforts
• Participate in testing activities by creating test cases and executing test plans
• Apply standard methodologies, policies, and frameworks across all assigned tasks and projects
• Support the implementation of configuration-driven applications with involvement in unit testing, issue resolution, and user support
  
  
  

• 3–5 years of experience in a Business Analyst or business process improvement role
• Currently pursuing or holds a diploma, certificate, or degree in a related discipline
• Hands-on experience in requirements gathering, documentation, configuration, and testing
• Exposure to project delivery in a modern IT environment, ideally with a mix of Waterfall and Agile methodologies
• Ability to manage and deliver on multiple projects with varying scale and complexity
• Familiarity with JIRA or similar project management/documentation tools is preferred
• Strong stakeholder engagement and communication skills
  
  
  

• We are experts in international partnerships. This means that you will be a trusted member of the ASW family, and get access to our excellent benefits, plus you also get to work directly with one of our clients.
• In our unique English-speaking environment, you can practice and enhance your English with peers and international client teams based in Australia, UK, US or NZ.
• Get global access to Learning and Development programs.
• Great work-life balance.
• Competitive remuneration.
• Excellent medical benefits.
• Great Paid Leave entitlements.
• Company parties/events, future travel opportunities, and other exciting activities.
• Ongoing career opportunities.
  
  
  

Please refer to job description.