Customer Service Rep • Local Account • Dayshift

Transec BPO Solutions Inc.

Urgente
R$1.4-1.9K[Mensual]
No - Pasig<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Outros

    Eventos Sociais da Empresa

  • Benefícios de Habilidades

    Viagem Anual da Empresa, Equipamento da Empresa, Panorâmica de Bem Estado

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

WHY JOIN OUR TRANSEC TEAM?

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance


JOB OBJECTIVE

  • Assist customers regarding their general inquiries, orders and follow ups across various communication channels. The position also includes coordination with the in-house team of our client.


WHAT YOU WILL DO:

  • Assist customers via phone, email, and chat regarding product information, price inquiries, complaints, delivery follow ups, placing of orders, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.

Requisito

SKILLS & QUALIFICATIONS

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.
Idioma InglêsAtendimento ao clienteResolução de ProblemasHabilidades das pessoas
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Nikka Gutierrez

HR OfficerTransec BPO Solutions Inc.

Responder Hoje 0 Vezes

Local de trabalho

Pasig, Philippines

Postado em 08 July 2025

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