• Supervise daily branch operations and ensure efficiency and compliance with company policies.
• Lead and motivate branch staff to reach sales and customer service goals.
• Develop and implement strategies to increase customer satisfaction and retention.
• Monitor branch performance metrics and prepare reports for upper management.
• Conduct regular training sessions for staff to enhance customer management skills.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or a related field
• Experience Level: atleast 1 year of experience in branch management or a similar role
• Skills and Competencies: Strong customer management abilities and excellent communication skills
• Responsibilities and Duties: Proven ability to lead a team and achieve financial targets
• Qualities and Traits: Strong leadership skills with a focus on team development and customer service
• Working Conditions: Ability to work flexible hours to meet branch needs