• Provide excellent customer service and support via phone, email, and chat.
• Assist customers with inquiries, issues, and complaints while ensuring a high level of satisfaction.
• Utilize effective problem-solving skills to resolve customer challenges efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve service level goals and improve customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service and communication skills
• Skills and Competencies: Problem solving and technical skills
• Qualities and Traits: Strong work ethic and interpersonal skills
• Working Conditions: Ability to work flexible hours including evenings and weekends
• Skills and Competencies: Organizational skills and the ability to handle high call volumes