• Respond to customer inquiries via telephone, email, and chat.
• Provide accurate information about products and services to enhance customer satisfaction.
• Handle customer complaints and resolve issues in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve overall service quality.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level, 0–2 years
• Skills and Competencies: Strong communication skills and customer service orientation
• Qualities and Traits: Patience, empathy, and problem-solving abilities
• Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment
• Working Conditions: May be required to work evenings and weekends