• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Proficiency in English; strong customer service orientation.
• Skills and Competencies: Financial literacy to assist with finance-related inquiries.
• Skills and Competencies: Excellent problem-solving abilities and scheduling skills.
• Skills and Competencies: Basic technical skills to navigate customer support software effectively.