Collections Specialist – Travel Outbound Collections
The Hird Corp.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Presente de Feriado, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
- Contact delinquent travel-related accounts (airlines, hotels, cruise lines, booking platforms, etc.) via outbound calls
- Negotiate payment arrangements and settlements
- Update account status and documentation in the system
- Meet daily/weekly collection targets and quality metrics
- Handle customer disputes and escalations professionally
Qualifications:
- Old HS Diploma or equivalent (no college required)
- Minimum 2 years total contact center voice experience
- At least 1 year collections experience (banking, telco, loans, healthcare, credit cards, etc.)
- Strong English communication & negotiation skills
- Can handle irate callers and high-pressure targets
- Willing to work full onsite and night shift
Offer:
- Night differential + OT pay + high collection incentives
- HMO Day 1 + dependents
- Paid training & government benefits
Amanda Aquiles
HR OfficerThe Hird Corp.
Responder Hoje 0 Vezes
Local de trabalho
16, North Towers SM North EDSA. M24M+G8V, Rd 3, Quezon City, Metro Manila, Philippines
Postado em 02 December 2025
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