• Review and moderate user-generated content to ensure adherence to community guidelines.
• Identify and escalate inappropriate content or potential violations to the relevant teams.
• Engage with the community through responses to inquiries and feedback regarding content policies.
• Implement moderation strategies to enhance user experience and community safety.
• Generate reports on content trends and moderation activities for team analysis.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in content moderation or related fields.
• Skills and Competencies: Strong proficiency in English and Mandarin/Cantonese; familiarity with content moderation tools.
• Qualities and Traits: Detail-oriented with strong analytical skills; ability to remain impartial and professional.
• Responsibilities and Duties: Strong understanding of community guidelines and a proactive approach to content moderation.
• Working Conditions: Ability to work flexible hours, including weekends, if needed.