• Provide exceptional customer service support via phone, email, and chat.
• Address customer inquiries and resolve issues in a timely manner.
• Maintain a positive and professional attitude towards customers at all times.
• Document interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0-2 years.
• Skills and Competencies: Strong communication skills.
• Qualities and Traits: Empathetic, patient, and customer-focused.
• Working Conditions: May require working evenings or weekends.