• Provide exceptional customer service and support via phone, email, and chat.
• Resolve customer inquiries and issues effectively and efficiently.
• Maintain customer records and update information as necessary.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Assist in the development of customer service processes and procedures.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Strong communication skills and a customer-oriented mindset.
• Qualities and Traits: Patience, empathy, and ability to handle difficult situations.
• Working Conditions: Office environment with potential for remote work options.