Customer Service Representative
Caldwell Communications Consultancy Philippines
Descrição do Trabalho
Benefícios
Derivações
Reembolso Médico
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Deixamento de ressonância, Licença Compassionada, Licença médica familiar, Licença médica, Férias Deixadas
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Amenable to working onsite(office-based)
- Filipino Citizen, or hold relevant residence status
- Completed High school (old or new curriculum)
- Good to excellent in verbal, listening, and communication skills.
- with BPO experience is a plus but NOT required
Daniel Cortez
HR ManagerCaldwell Communications Consultancy Philippines
Mais de dez respostas hoje
Local de trabalho
135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
Postado em 12 November 2025
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<50 Funcionários
BPO & Centro de Chamadas
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