• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, issues, and product-related questions effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and improve service delivery.
• Stay updated on product knowledge and company policies to provide accurate information.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level candidates are welcome.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Working Conditions: May require occasional flexibility in hours to accommodate customer needs.