• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, issues, and product information, ensuring satisfaction and resolution.
• Maintain accurate records of customer interactions and transactions.
• Schedule and coordinate service appointments for customers.
• Identify and escalate complex issues to the appropriate teams.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong proficiency in the English language
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective scheduling and organizational skills
• Qualities and Traits: Strong problem-solving abilities
• Qualities and Traits: Strong work ethic and interpersonal skills