• Handle customer inquiries and provide timely solutions.
• Maintain a positive, empathetic, and professional attitude towards customers.
• Document customer interactions and escalate issues when necessary.
• Collaborate with team members to improve service quality and efficiency.
• Participate in training and development programs to enhance skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Skills and Competencies: Excellent English communication skills.
• Strong problem-solving abilities.
• Team player with a strong work ethic.
• Experience in a call center environment is a plus.
• Qualities and Traits: Strong interpersonal skills and technical aptitude.