Call Center Agent

Metacom Careers

R$2.5-3.5K[月薪]
现场办公 - 达义应届毕业生/学生专科全职
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职位描述

福利待遇

  • 休假和请假

    丧假, 生日假, 恩恤假, 家庭医疗假, 产假和陪产假, 育儿假, 单亲假, 女性特殊假

职位描述

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints effectively and efficiently.
  • Maintain customer records and follow up on issues.
  • Work collaboratively within a team to meet performance targets.
  • Participate in training sessions to improve skills.

职位要求

  • Educational Qualifications: A Diploma in any field is required.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
  • Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
  • Working Conditions: Typically in a call center environment with standard office hours.
  • Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.
人际交往能力销售队伍英语客户服务调度解决问题有团队精神的人
Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

高响应率

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

发布于 04 June 2025

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