Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
职位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
- Handle customer inquiries, resolve issues, manage schedules, and maintain records.
- Handle inbound and outbound customer calls professionally.
- Provide information and resolve issues related to products and services.
- Maintain accurate records of customer interactions.
- Meet performance metrics and service level agreements.
- Work collaboratively with team members to enhance customer satisfaction.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent English language proficiency, strong customer service skills, scheduling abilities, and solid team player attributes.
- Working Conditions: Fast-paced office environment, may require evening or weekend shifts.
- Qualities and Traits: Strong interpersonal skills, patience, empathy, and a positive attitude.
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
今日回复 0 次
工作地址
Taguig. Taguig, Metro Manila, Philippines
发布于 05 June 2025
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