Customer Engagement Specialist

Metacom Careers

R$2.5-3.6K[月薪]
现场办公 - 达义少于1年工作经验高中全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成, 员工表彰计划, 奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    意外死亡和伤残保险, 健康保险, 人寿保险, 健康维护组织

  • 其他

    企业社交活动

  • 额外福利

    健身房会员资格, 停车位, 退休计划

  • 职业发展

    工作培训, 职业发展

  • 休假和请假

    产假和陪产假, 病假

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职位描述

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and complaints efficiently and professionally.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Stay updated on product knowledge and policies.
  • Contribute to a positive team environment.
  • Handle customer inquiries, resolve complaints, and provide product information.

职位要求

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of relevant experience preferred.
  • Skills and Competencies: Excellent communication skills, adherence to compliance standards, and a strong eagerness to assist customers.
  • Working Conditions: Typically in an office environment, may involve shift work.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and able to work under pressure.
沟通技能合规性工作Eagerness
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Carmina Cuala

HR OfficerMetacom Careers

今日回复 2 次

工作地址

1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines

发布于 30 May 2025

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Metacom Careers

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101-500人

呼叫中心

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