Customer Service Representative

Metacom Careers

R$3.5-5K[月薪]
现场办公 - 帕西格1-3年经验本科全职
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职位描述

职位描述

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues promptly.
  • Maintain a high level of product knowledge.
  • Document customer interactions accurately.
  • Collaborate with team members to enhance service quality.
  • Participate in training and development sessions.
  • Ensure customer satisfaction and retention.

职位要求

  • Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or related field.
  • Experience Level: 1-3 years of experience in customer service or related roles.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills; proficiency in CRM software.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, maintain records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced office environment; may require evening and weekend availability.
  • Qualities and Traits: Empathetic, patient, adaptable, and detail-oriented individual.
客户服务
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Brian Lamban CSSWB

HR ManagerMetacom Careers

高响应率

工作地址

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

发布于 04 June 2025

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Metacom Careers

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101-500人

呼叫中心

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