Customer Relations Officer

HMR Philippines, Inc.

急招
R$960-1.4K[月薪]
现场办公 - 米沙鄂东1-3年经验本科全职
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职位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 菲尔健康, SSS/GSIS

  • 额外福利

    停车位

职位描述

  • Respond to customer inquiries and provide information or assistance as needed
  • Handle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner.
  • Maintain a high level of professionalism in all customer interactions.
  • Collaborate with internal teams to address customer needs and improve customer satisfaction.
  • Identify opportunities to enhance customer experience and suggest improvements to processes.
  • Maintain accurate records of customer interactions and transactions.
  • Stay up-to-date on company policies and products.
  • Proactively reach out to customers to ensure their satisfaction and address any potential issues.
  • Daily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp).
  • Preparing the timeliness and accuracy of the CRO Weekly report.
  • Driven to go the extra mile to hit sales requirements.

职位要求

  • Bachelor or undergraduate degree in business, communications, marketing, or other relevant fields.
  • Highly sales-oriented and eager to create positive customer experiences with HMR clients.
  • At least 1 years of experience in Sales from various industries.
  • Competent in using basic Word, Excel, PowerPoint applications, communications apps (Viber, WhatsApp), social media savvy, and owner of client database is highly preferred.
  • Out-of-the-box thinker who strategizes sales-related initiatives.
  • With retail sales industry experience.
  • Knowledgeable in industrial items, appliances, computers, power tools, etc. is an advantage.
  • Excellent communication skills both verbal and written.
社交媒体销售支持创造性地解决问题客户关系管理沟通技能注重细节公开演讲谈判服务台销售队伍
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Flordy Enobay

Recruitment SpecialistHMR Philippines, Inc.

今天回复超过十次

工作地址

Claro M. Recto Ave. Claro M. Recto Ave, Cagayan de Oro, Misamis Oriental, Philippines

发布于 14 March 2025

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