Customer Service Supervisor

Premier Heavy Equipment Inc.

R$1.9-2.4K[月薪]
现场办公 - 达沃德南部1-3年经验本科全职
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职位描述

福利待遇

  • 法定福利

    13薪

  • 健康保险

    人寿保险, 健康维护组织

  • 休假和请假

    病假, 休假

职位描述

  • Oversees total service support team operations.
  • Ensures efficiency in operations of teams.
  • Consolidate and review all reports made by After Sales Coordinator and Service Admin team; ensure corrective actions are taken based on reports generated.
  • Ensures Completeness of necessary attachments for the billings.
  • Consolidation of a service reports made by Service Engineering team.
  • Consolidation of work evidence reports made by Engineering team.
  • Join Operations Manager in planning improvements in operations.
  • Train team members to become more efficient.
  • Accept and performs such other functions as may be assigned by direct heads. 

职位要求

  • Bachelor's degree in a relevant field such as Business Administration, Information Technology, or a related discipline.
  • At least 2 years of experience in customer service or technical support, with at least 3 years in a supervisory or leadership role.
  • Strong leadership and team management skills, with the ability to motivate and guide a team.
  • Excellent verbal and written communication skills, with the ability to handle escalated customer issues professionally.
  • Strong analytical and problem-solving skills, with the ability to think critically and make quick decisions.
  • A strong focus on customer satisfaction and experience, with a proactive approach to resolving issues.
  • Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
客户服务调度解决问题
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Premier Heavy Equipment, Inc

HR OfficerPremier Heavy Equipment Inc.

今日回复 2 次

工作地址

Door 5&6, PREMIER HEAVY EQUIPMENT INC., Door 5&6, SPK Building, R. Castillo St, Buhangin, Davao City, 8000 Davao del Sur, Philippines

发布于 08 July 2025

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