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Online Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.Remote Details
Open Country:Worldwide
Language Requirements:English
Job Description
- Employee Recognition and Rewards
Performance Bonus
- Insurance Health & Wellness
Health Insurance, Disability Insurance, Life Insurance
- Time Off & Leave
Paid Time Off, Paid Holidays
- Assist customers via online chat and email with inquiries and order issues.
- Provide accurate product information and support to enhance customer satisfaction.
- Handle customer complaints with empathy and actively seek resolutions.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Entry-level; no previous experience required.
- Skills and Competencies: Strong communication skills and basic computer proficiency.
- Qualities and Traits: Patience, adaptability, and a customer-oriented mindset.
- Responsibilities and Duties: Ability to follow guidelines and work in a team environment.
Larry Blanco Larry Blanco
HR DirectorMetacom Business Process Outsourcing Solution Inc.
Active within three days


