Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

R$1.5-2.4K[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Employee of the Month Award, Employee Recognition Program, Holiday Gifts

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, HMO

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues promptly and efficiently.
  • Maintain thorough knowledge of products and services.
  • Document customer interactions in the system accurately.
  • Collaborate with team members to enhance service quality.
  • Stay up-to-date with company policies and procedures.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience needed; entry-level position.
  • Skills and Competencies: Excellent English language skills, strong customer service orientation, and familiarity with call center procedures.
  • Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide product information.
  • Working Conditions: Office environment; may involve shift work.
  • Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude.
English LanguageCustomer ServiceCall Centre
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Steven Santiago

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

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Working Location

Teleperformance. G/F, Tower Cebu IT Park, I. Villa St, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Posted on 31 July 2025

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