Customer Service Representative
Bintan Tour and Travel
Remote Details
Open Country：Indonesia
Language Requirements：Indonesian
Job Description
Benefits
Insurance Health & Wellness
Health Insurance, Family/Dependent Health
Perks Benefits
Telecommunication Allowance
Professional Development
Career Development
Time Off & Leave
Paid Holidays, Government Mandated Leave
Description
- Manage communication with customers through phone, email, and chat.
- Handle customer inquiries and complaints professionally.
- Provide product and service information to customers.
- Document and report issues and the solutions provided.
- Collaborate with the team to enhance customer experience.
Requirements
- Education: Bachelor's degree from an accredited university.
- Experience: 3-5 years in customer service.
- Skills: Proficient in English, customer service, interpersonal skills, problem-solving, and back office support.
- Responsibilities: Ensure customer satisfaction, handle inquiries and complaints, collaborate with the team.
- Working conditions: Dynamic office environment, flexible working hours.
- Characteristics: Patient, communicative, proactive, and solution-oriented.
Syahnaz Martina
Petugas HRBintan Tour and Travel
Active within seven days
Posted on 29 August 2025
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