Training Officer, Computers| 100% Work at Home

Hours: Full-time (8 hours, Monday to Friday) or Part-time (minimum 2 hours per day, any day)

Salary: PHP 35,000 - 40,000 (Full-Time)

Location: Anywhere in the Philippines; work from home, remote, or province

Work Type: 100% Work From Home

About the Work

Are you an experienced Training Officer looking for an exciting career opportunity? I have a great chance for you to join a leading organization. If you are passionate about advancing your career, gaining international experience, and enjoying the work-at-home lifestyle, this role is perfect for you!

About the Company

My client is a leader in their profession, committed to providing exceptional services to their clients. They value innovation, efficiency, and client satisfaction and understand the critical role this position plays in achieving these objectives.

Objectives of the Role

• Onboarding Excellence: Ensure successful onboarding of new hires
• Sales Performance Improvement: Implement training programs to improve performance
• Technology Proficiency: Ensure team members use technology proficiently
• Enhanced Knowledge Base: Boost confidence and effectiveness with improved knowledge
• Continuous Learning Culture: Foster a culture of continuous development

Specific Tasks and Responsibilities

• Virtual Training Program Development: Design virtual training programs tailored to remote work settings.
• Virtual Training Delivery: Facilitate engaging remote training sessions using online platforms.
• Technology Integration: Explore technology solutions to enhance remote training effectiveness.
• Individualized Development Plans: Create development plans for remote employees.
• Feedback and Engagement: Gather feedback to improve remote training programs and foster a sense of community.
• Compliance and Quality Assurance: Ensure remote training meets legal standards and quality expectations.
• Remote Training Coordination: Manage logistics for remote training events and track attendance.
• Remote Team Collaboration: Collaborate with department heads and subject matter experts.
• Communication and Training Policies: Develop and communicate remote training policies and updates.
• Continuous Improvement and Innovation: Stay updated on trends and drive innovation in remote learning.

• This is not a technical role as in needing a network engineer but it does need a very high level of knowledge and skill in using computers.
• Experience using ChatGPT or other LLM to generate training content. Experience making training videos, slides, self study content and other training collateral.
• Experience with testing trainees to assess training outcomes. Experience reporting to management about training outcomes and training ROI. All the training is remote / online - candidates with only classroom experience should not be considered.
• Candidates with only mass training as in training many agents in a call center with the same content should not be considered. This training is one on one training and requires identifying what each trainee already knows about using computers and then training them on what they don't know, not wasting their time teaching them things they already know.