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The Wellness
Remote Details
Open Country：Philippines
Language Requirements：English
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
Job Description
We are seeking a motivated Customer Support Agent to join our growing team to help us handle our daily customer's requests and enquiries.
The role offers an excellent opportunity to expand and grow your skillset and excellent long-term, career growth opportunities. (We're in for the long haul.)
Job Description
- Responsible for providing riders and customers support for food delivery mobile app platform such as food order management, top up, account management etc.
- To answer riders/customers calls via WhatsApp.
- To handle and reply chat based support via WhatsApp.
- Communicate with rider/customers to troubleshoot technical and mobile app issues and pass on to IT department.
Job Requirements
- Spoken English proficiency is a must.
- Min 1 year experience in any Customer Support Role.
- Stable internet connection and PC/Laptop
- Basic computer knowledge and experience with web based admin panels.
- Self driven and able to multi task according to demand
Good to have
- Experience in mobile based support roles
- Basic IT/QA experience
English LanguageCustomer ServiceCall CentreBack Office Support
Cloud Blue
HR ManagerCLOUD BLUE
Replied 7 minutes ago
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