Call Center Representative
Caldwell Communications Consultancy Philippines
Job Description
Benefits
Allowances
Medical Reimbursement
Employee Recognition and Rewards
Commission
Government Mandated Benefits
13th Month Pay
Professional Development
Job Training, Professional Development, Scholarship Program
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Work-Life Balance
Dependent Care
Description
- Answer high-volume inbound and/or make outbound calls in a timely and professional manner.
- Identify customer needs, clarify information, and provide solutions for problems or inquiries.
- Address and resolve customer complaints, escalating complex issues to supervisors as needed.
- Process customer orders, payments, and requests for service.
- Amenable to working onsite(office-based)
- Filipino Citizen, or hold relevant residence status
- 18 years old and above
- Completed High school (old or new curriculum)
- Good to excellent in verbal, listening, and communication skills.
- with BPO experience is a plus but NOT required
Daniel Cortez
HR ManagerCaldwell Communications Consultancy Philippines
High response rate
Working Location
135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
Posted on 05 September 2025
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