Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

Urgent
R$2.3-2.7K[Monthly]
Hybrid - TaguigNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

Read More
  • Respond to customer inquiries via phone, email, or chat in a professional manner.
  • Provide accurate information regarding products and services to enhance customer satisfaction.
  • Handle customer complaints and resolve issues effectively.
  • Document customer interactions and maintain records in the system.
  • Collaborate with the team to improve workflow and enhance service delivery.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not required.
  • Experience Level: 0–2 years of experience in customer service or a related field.
  • Skills and Competencies: Strong interpersonal and communication skills.
  • Qualities and Traits: Patience, empathy, and a positive attitude while dealing with customers.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks concurrently.
  • Working Conditions: Requires working in a standard call center environment with flexible hours.
Customer Service
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Jaylo Roselle

HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

Everise. West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, City of Makati, Metro Manila, Philippines

Posted on 29 September 2025

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