Customer Service Representative - Travel I Insurance | Finance Account

Risewave Consulting Inc.

R$1.8-3.6K[Monthly]
On-site - Quezon City<1 Yr ExpEdu not requiredFull-time
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Job Description

  • Handle inbound and outbound customer inquiries via phone, email, or chat
  • Assist clients with booking, insurance claims, financial transactions, or account-related concerns
  • Provide accurate information and resolve customer issues in a professional manner
  • Document and escalate concerns when necessary
  • Ensure excellent customer experience in every interaction


Qualifications:

  • At least 6 months of CSR experience (BPO or related industry)
  • Strong communication and problem-solving skills
  • Willing to work in a fast-paced and dynamic environment
  • Amenable to work on shifting schedules and holidays if required


Perks & Benefits:

  • Competitive salary package
  • Performance-based incentives
  • HMO and other benefits
  • Career growth opportunities
English LanguageCustomer ServiceProblem SolvingTeam PlayerStrong Work EthicTechnical SkillsOrganizational SkillsPeople SkillsCall CentreBack Office Support
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Mellet Sabad

HR OfficerRisewave Consulting Inc.

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Working Location

Quezon City. Quezon City, Metro Manila, Philippines

Posted on 18 September 2025

Risewave Consulting Inc.

101-500 Employees

Human Resources & Recruitment

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Staffing and Recruitment

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