Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

Urgent
R$2.3-2.7K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Vacation Leave

  • Respond to customer inquiries via phone, email, and chat, providing exceptional service.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve departmental goals and improve processes.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
  • Experience Level: 1–3 years of experience in customer service or a related field.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Ability to handle difficult situations with tact and professionalism.
  • Qualities and Traits: Empathetic, patient, and customer-focused attitude.
  • Responsibilities and Duties: Proficiency in using customer service software and CRM tools.
Customer Service
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Jaylo Roselle

HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.

Reply 0 Times Today

Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 15 September 2025

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