Call Center - Customer Service Representative

Metacom Careers

Negotiable[Negociable]
En el sitio - Mandaluyong1-3 años de experienciaDiplomaTiempo completo
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Descripción del trabajo

Descripción

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists


Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least Highschool Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Communication: Excellent verbal and written communication skills.
  • Interpersonal: Strong ability to build relationships and engage with customers.
  • Problem-Solving: Ability to address and resolve customer issues effectively.
  • Technical Proficiency: Familiarity with relevant software and systems
  • Organizational: Strong organizational and multitasking skills.
  • Adaptability: Ability to adjust to different customer personalities and situations.


Benefits:

• Health insurance

• Life insurance

• Opportunities for promotion

• Paid trainings

• Pay raise

• Company Events


Salary: Up to Php30,000.00 per month


Supplemental pay types:

• 13th month salary

• Bonus pay

Requisito

Please refer to job description.

Idioma Inglés
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Boss

HR ManagerMetacom Careers

Ubicación laboral

Ortigas Avenue, Mandaluyong, PH

Publicado el 07 April 2025

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