Mr Jeff Customer Care Representative

Customer Care Representative

Mr Jeff

R$1.9-2.4K[Mensual]

En el sitio - Taguig1-3 años de experienciaDiplomaTiempo completo

Descripción del trabajo

Beneficios

Permisos
Permiso de transporte
Reconocimiento y Recompensas de Empleados
Bono de rendimiento
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de muerte accidental y destrucción
Beneficios Beneficios
Descuento del Empleado
Desarrollo profesional
Entrenamiento de Job, Desarrollo profesional

Descripción

Greet customers warmly and assist with drop-off and pick-up of laundry orders.
Process transactions, including payments, refunds, and loyalty rewards.
Answer customer inquiries via phone, email, and in-person regarding services, pricing, and turnaround times.
Track and update customer orders in the system, ensuring accuracy and timely completion.
Address and resolve customer concerns with professionalism and efficiency.
Maintain a clean, organized, and welcoming front desk area.
Assist with light administrative tasks, such as data entry and inventory checks.
Upsell additional services (e.g., dry cleaning, special care treatments) when appropriate.

Requisito

Previous customer service or retail experience preferred.
Strong communication and interpersonal skills. - Ability to multitask in a fast-paced environment.
Basic computer proficiency (POS systems, email, etc.).
Friendly, patient, and problem-solving attitude. - Willingness to work flexible hours, including weekends if needed.

Idioma InglésServicio al clienteProgramaciónResolución de problemasJugador de equipoÉtica de trabajo fuerteHabilidades de PersonasHabilidades Interpersonales