Customer Service Representative
UNIX Surplus OPC
Descripción del trabajo
Descripción
- Respond promptly to customer inquiries via [phone, email, chat, etc.].
- Provide accurate, valid, and complete information using the right methods/tools.
- Resolve customer complaints by determining the cause, offering solutions, and following up to ensure resolution.
- Maintain a positive and professional attitude toward customers at all times.
- Collaborate with internal teams to address customer concerns and improve processes.
- Keep records of customer interactions and transactions.
- Identify and escalate priority issues to the appropriate channels.
- Stay updated on company products, services, and policies.
Requisito
- 2 years of experience in customer support or a related field.
- IT background and good in identifying hardware is a plus.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and multitasking abilities.
- Patience, empathy, and the ability to remain calm under pressure.
- Proficiency with Google Sheet and Microsoft Excel
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Language requirement, English.
Vir Ma
HR ManagerUNIX Surplus OPC
Activo en tres días
Ubicación laboral
Mezzanine Floor, Karpentrade Building, Km 2 Gen MacArthur Highway, Matina, Davao City, 8000 Davao del Sur, Philippines
Publicado el 26 July 2025
Jobs similares
Ver másCustomer Service Representative
Synlink Recruitment Outsourcing Co. Inc.R$1.9-2.4K[Mensual]
En el sitio - Dávao del SurNo se requiere ExpAlta/Senior High SchoolTiempo completo
Steven SantiagoRecruitment Specialist
Customer Service Representative
Neksjob PhilippinesR$1.9-2.9K[Mensual]
En el sitio - Dávao del SurNo se requiere ExpAlta/Senior High SchoolTiempo completo
Neksjob CyanSourcing Specialist
Hiring for PHRNs | Join our Healthcare Program in Davao
Sutherland PhilippinesR$2.4-3.9K[Mensual]
En el sitio - Dávao del Sur<1 Yr ExpBaceleroTiempo completo
Irene NuguidLead
Customer Service Representative
JetSon Manpower AgencyR$1.9K[Mensual]
En el sitio - Dávao del SurNo se requiere ExpAlta/Senior High SchoolTiempo completo
Kiven BlasHR Officer
Customer Service RepresentativeUrgente
Awesome CX by TranscomR$1.5-1.9K[Mensual]
En el sitio - Dávao del Sur<1 Yr ExpEdu no requeridoTiempo completo
Ramon Juaman Jr.Owner
Join Bossjob
Recordatorio de seguridad del jefe
Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.
Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente
- retiene tu ID,
- requiere que usted proporcione una garantía o recoja la propiedad,
- le obliga a invertir o recaudar fondos.
- recauda beneficios ilícitos,
- u otras situaciones ilegales.
