Responsibilities:

• Assist clients in opening new deposit accounts (savings, checking, time deposits, etc.).
• Verify and validate account opening documents in compliance with KYC and AML regulations.
• Accurately encode customer information into the bank’s system.
• Explain account features, benefits, and requirements to clients.
• Handle customer inquiries, requests, and concerns in a professional and timely manner.
• Promote and cross-sell other bank products and services when appropriate.
• Ensure accuracy and completeness of daily transactions and reports.
• Maintain confidentiality of customer information at all times.

• Bachelor’s Degree in Business Administration, Banking and Finance, Accounting, or any related course.
• Preferably with experience in bank operations, particularly in handling new account openings
• Strong understanding of basic banking procedures and customer service standards.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy in handling documents and transactions.
• Ability to multitask and work efficiently under pressure.
• Trustworthy, customer-oriented, and maintains confidentiality at all times.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).