Customer Service Manager

Cepat Kredit Financing Inc.

R$3.8-4.3K[月絊]
オンサむト - パシグ幎以䞊幎未満の経隓倧卒正瀟員
共有

職務内容

犏利厚生

  • 手圓

    通信費手圓

  • 埓業員の評䟡ず報酬

    業瞟賞䞎, むンセンティブ

  • 犏利厚生

    クリスマスボヌナス, 瀟員ロヌン, 䜏宅ロヌン基金, 有絊䌑暇, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    HMO

  • その他

    利益の共有

  • 専門胜力開発

    職業蚓緎

  • 䌑暇

    忌匕䌑暇, 病気䌑暇, バケヌション䌑暇

続きを読む

説明

  1. Oversee and monitor all customer service-related concerns on a monthly basis.
  2. Monitor internal collection activities and ensure timely reporting each month.
  3. Track and evaluate customer feedback and suggestions to improve service delivery.
  4. Maintain accurate and up-to-date records of customer inquiries, complaints, and the actions taken to address them.
  5. Coordinate and communicate effectively with relevant internal departments to address customer concerns and ensure prompt resolution.
  6. Provide clear explanations, solutions, and guidance to customers to resolve issues efficiently.
  7. Prepare and submit regular performance reports on customer service metrics monthly.


芁件

  1. Graduate of any four-year Business Course
  2. Must have product and process knowledge
  3. Possesses excellent communication and listening skills
  4. With professional attitude and strong work ethics
  5. Has the ability to build and maintain good relationship with clients
  6. Computer proficient especially Microsoft Word, PowerPoint and Excel
With Financing Exp
Preview

Annielou Escalona

HR OfficerCepat Kredit Financing Inc.

今日 2 回返信

勀務地

Room 2402, Jollibee Plaza, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro Manila, Philippines

掲茉日 07 May 2025

類䌌の求人

さらに衚瀺する

Cepat Kredit Financing Inc.

未出資

101-500 埓業人数

銀行および金融サヌビス

採甚䞭の件の求人を衚瀺

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