Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.

R$2-3K[月薪]
现场办公 - 達義<1 年經驗高中全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

簡介

  • Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
  • Resolve customer complaints and provide appropriate solutions and alternatives
  • Maintain detailed records of customer interactions and transactions in the CRM system
  • Follow communication procedures, guidelines, and policies
  • Escalate complex issues to the appropriate department or supervisor when necessary
  • Stay up to date with product knowledge and company policies
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

職位要求

  • HS Graduate (old curriculum) | SHS Graduate (new curriculum) | College Undergraduate | College Graduate
  • At least 6 months BPO experience under voice international account (any account)
  • Healthcare accounts are a plus, but not required
  • Age limit: 50 yrs old
  • Residing within Metro Manila
  • Willing to work onsite
  • Willing to work graveyard and shifting schedule
英語語言客戶服務團隊合作者人際溝通能力人際溝通能力
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Trecia Obseña

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

今天回覆 3 次

工作地址

Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines

發布於 22 May 2025

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Synlink Recruitment Outsourcing Co. Inc.

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少於50人

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