Client Support Specialist
Tamaray People Solutions Corporation
Descrição do Trabalho
Descrição:
- Assisting clients on their Australia visa applications
- Communicating and consulting clients on their eligibility for Australia visa programs
- Working with clients to obtain relevant documentation and information to fulfil the requirements of the visa programs
- Monitoring and communicating the progress of clients’ application status and ensuring all documents are valid and/or updated
- Respond to client queries promptly during the application process
- Taking ownership of clients’ applications from initiation to visa outcome
- Submission of clients’ applications with accurate and complete information and documentation in a timely manner
- Communicating with and submission of applications to Australia immigration authority and professional bodies relevant to the visa programs
- Be the subject matter expert in Australia visa programs
- Continuous research on Australia migration policies and assessing the impact to the company and clients
- Maintaining the company’s data library for seamless retrieval and reference to client files
- Manage client complaints and feedback in an expeditious manner with the goal of client satisfaction in the company’s service standards
Requisito
- Bachelor Degree and above
- Excellent command of spoken and written English
- At least 2 years of working experience, preferably in an operational and client support role and/or immigration industry
- Superb attention to detail and accuracy
- Strong multi-tasking and organizational skills
- Demonstrate professional, proactive and mature demeanor
- Able to work independently and also be a team player by contributing solutions and enhancing collaboration within the team
Trisha Avila
RecruiterTamaray People Solutions Corporation
Mais de dez respostas hoje
Local de trabalho
Unit 1203 – 1204, Dunfeng Shipping Philippines Corporation. Unit 1203-1204, One Global Place, 5th Avenue, Corner 25th Street, Taguig City, 1631 Metro Manila, Philippines
Postado em 17 June 2025
Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.R$2-3K[Mensual]
No - TaguigSem necessidade ExpBacharelTempo Inteiro
Roselle JayloBPO Recruitment Speacialist
Customer Service Representative - Sales and Retention Account
J-K Network ServicesR$2-3K[Mensual]
No - Taguig1-3 Anos ExpBacharelTempo Inteiro
J-K Recruiter_ExecRecruiter
Sr. Client Services Desk
Synlink Recruitment Outsourcing Co. Inc.R$2.5-3.5K[Mensual]
No - Taguig3-5 anos ExpBacharelTempo Inteiro
James MirandaRecruitment associate
Customer Service Representative
Neksjob PhilippinesR$2.5-3K[Mensual]
No - Taguig<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Neksjob CyanSourcing Specialist
Customer Service Team Leader
Welsend Global ServicesR$3.5-3.9K[Mensual]
No - Taguig1-3 Anos ExpDiplomaTempo Inteiro
Welsend GlobalHR Officer
Tamaray People Solutions Corporation
Desfinanciado / Anjo
<50 Funcionários
Serviços de Consultoria e Gestão
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
