Collection Email Support (Open to Fresh Grads)

Atome

R$1.4-1.9K[Mensual]
No - MandaluyongGraduação/Aluno FrescoEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Comissões

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Benefícios de Habilidades

    Equipamento da Empresa

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Daily collection of overdue balance from customers and able to answer customers' inquiries via Zendesk email for PH markets.
  • Can create communication templates via email to improve collection efficiency.
  • Coordinates closely with the collections team in forwarding proof of payment and request for call backs.
  • Work closely with customer service team on communicating customer's concern raised in the repayment emails.
  • Ensures zero complaints and one-time resolution when responding to emails.
  • Will escalate any email complaints received to the QA Team for investigation and proper resolution.


Requisito

  • Open to fresh graduates.
  • Senior High School or college undergraduates must have at least 1 year of experience in Collections or email support.
  • Experience in Unsecured Collections and Credit Card accounts is an advantage.
  • Proficient in using MS Office applications.
  • Resourceful, results-oriented, and patient.
  • Strong analytical and problem-solving skills, with the ability to apply logical reasoning and analytical methods.
Suporte ao Back OfficeAtendimento ao cliente
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Atome PH Recruitment

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Local de trabalho

Rockwell Business Center Tower 2. Rockwell Business Center, Pasig, Metro Manila, Philippines

Postado em 14 July 2025

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