Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Incentivos
Saúde e Bem-Estar
HMO
Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Férias Deixadas
Balanço de Vida
Horas Flexíveis
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Assist customers, resolve inquiries, and maintain service standards.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a high level of customer satisfaction.
- Document interactions and updates in the CRM.
- Collaborate with team members to improve processes.
Requisito
- Educational Qualifications: Bachelor’s degree in Business, Communications, or related field.
- Experience Level: No prior experience required; entry-level candidates welcome.
- Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in CRM software.
- Working Conditions: Office environment, may require shift work.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customer satisfaction.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Responder Hoje 0 Vezes
Local de trabalho
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Postado em 02 July 2025
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Desfinanciado / Anjo
501-1000 Funcionários
BPO & Centro de Chamadas
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