Customer Service Associate | Wireless & Broadband Services | Clark
Sutherland Philippines
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês
Saúde e Bem-Estar
Assistência Médica, Seguro de Vida, HMO
Benefícios de Habilidades
Academia de Inscrição, Quartos de Dormir
Desenvolvimento Profissional
Programa de assistência ao funcionário, Desenvolvimento Profissional
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Férias Deixadas
Descrição:
- Handle customer inquiries through phone, email, and chat.
- Offer precise information about products and services.
- Address and resolve customer concerns promptly.
- Record and update customer interactions in the system.
- Work closely with the team to improve service delivery.
- Uphold a courteous and professional attitude at all times.
Requisito
- Education: High School/Senior High School diploma required.
- Experience: No prior BPO experience needed; training provided.
- Skills: Strong communication, problem-solving, and organizational abilities; proficient in English.
- Responsibilities: Assist customers via phone or email, handle inquiries, and resolve concerns efficiently.
- Key Traits: Excellent interpersonal skills, patience, empathy, and a positive attitude.
Irene Nuguid
LeadSutherland Philippines
Responder Hoje 0 Vezes
Local de trabalho
Sutherland, GF, Mon Tang Avenue, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines
Postado em 22 March 2025
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