Bank of the Philippine Islands (BPI)
Location: South Park, Alabang
The Jr. Phone Banking Specialist/Customer Service Representative attends to the client's needs by receiving, investigating, and evaluating inquiries, requests, feedback, and complaints coming from various channels (phone, email, SMS, online facilities - Viber, Messenger, etc.). Within set parameters or guidelines, the Phone Banking Specialist decides how to best serve the clients. He/She interfaces and interacts with other teams within the bank.
RESPONSIBILITIES:
QUALIFICATIONS
Please refer to job description.
Boss
HR ManagerBank of the Philippine Islands (BPI)
Ayala North Exchange Tower 1, 6796 Ayala Avenue cor. Salcedo St., Legazpi Village, Makati City , Metro Manila, PH
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